Financial Services

Financial Services

The recent financial crisis has taken its toll on the trust people have in their banks and other financial institutions. For decades, banks were among the most trusted institutions; this is no longer the case.

  • Aite Group: Only 23% of consumers trust banks – and just 2% say they have a high degree of trust
  • Reputation Institute (2009): No financial services companies were among the 75 companies with the best corporate reputation.

What do financial institutions need to do to regain trust and reputation? Build solid relationships, create great products that work well and solve real needs, develop sophisticated communications strategies, streamline process management, incorporate customer feedback mechanisms, and quickly respond to concerns and needs.

The Oakmore Group can help you develop and deliver on these strategic initiatives. We understand the specific challenges of the financial service industry, including privacy, security, compliance, legal review, brand management, and coordinating with corporate initiatives.